Frequently Asked Questions

Functions

1. Do iGears provide Location Based Service (LBS)?

Yes. Customers can select more than a region for SMS delivery. They can also choose the gender, age, nationality and other features of the receiver. The mobile phone users who fulfilled the requirement will receive the SMS when they stay in that region for more than 15 minutes.

 

2. Do iGears support 'Long SMS'?

Yes, we support 'Long SMS' with the following rules:

 

For English SMS:

1 unit: 160 English character, 2 units: 160+146 English character, 3 or more units: 160+146+153*n English character

 

For Chinese SMS:

1 unit: 70 Chinese character, 2 units: 70+64 Chinese character, 3 or more units: 70+64+67*n Chinese character

 

3. If there are any limitations of the sender ID?

The ID must be within 11 English characters.

 

4. Expect for English, can I use another language for the SMS?

We support Traditional Chinese, Simplified Chinese and English content only.